Bonnaroo Music & Arts Festival will not take place this September 24-27, 2020 as originally rescheduled. Our annual time together on the Farm is nothing short of magical, but out of an abundance of caution and for the health and safety of all Bonnaroovians, artists, staff, partners and our community, this is a necessary reality.
Bonnaroo will return to the Farm on June 17-20, 2021 to celebrate our 20th Anniversary. More information on lineup, camping and accommodations will be available at a later date. Beginning July 1, 2020, current local ticket holders will have the opportunity to refund their ticket(s) for Bonnaroo 2020 by logging into their Front Gate account and selecting the refund option before Friday, July 31, 2020 at 11:59 pm ET. Your refund will be processed in as little as 30 days from July 31, 2020.
HOW TO REQUEST A LOCAL TICKET REFUND:
- Log into your Front Gate Tickets account using the appropriate link below (if you do not know your password or have not set up an account, use the e-mail address used to purchase the tickets, and select “Forgot Password” on the sign-in box. This will send you a temporary password that will allow you to access your account.)
- Select the “Your Account” button and then “Order History” at the top navigation bar. This will take you to your ticket purchase.
- Select “View Order Detail” on the order number you wish to have refunded.
- Click the “REFUND TICKET” button at the top of your order details. It will automatically initiate the process to refund that ticket order.
- To refund all tickets purchased via Front Gate tickets please click, https://bonnaroo.frontgatetickets.com/.
NOTE: If you purchased Groop passes, those will be refunded by FEVO. These ticket orders will not have a rollover option, and will be automatically refunded. Your refund will be issued to your original method of payment in as few as 30 days from July 31, 2020. New packages for 2021 will be announced and go back on sale at a later date.
All ticket holders who do not select the refund option will have their order automatically rolled over to Bonnaroo 2021. As an added benefit, should you choose to rollover your ticket(s) to 2021, we’re going to bring the Farm to you! Those who choose to roll over your ticket to 2021 will receive access to the Bonnaroo virtual festival (Sept 24-27, 2020) for free (a $50 value). This virtual Bonnaroo weekend will include some of our favorite moments from past and present, along with some special surprises. Details will be coming soon.