Security Alert from Ascend Federal Credit Union

In a recently identified text scam, members are instructed to reply to a fraudulent text message and dial *72 before a 10-digit phone number. Ascend Federal Credit Union members believe they are requesting a call back with an Ascend representative but are inadvertently setting up call forwarding with the scammers. An example of the message is pinned in the comments.

Please remember that Ascend representatives will never:

-Ask a member to reply to a suspicious text message or dial a phone number beginning with *72

-Ask a member for their account number via email or text message

-Ask a member to share their user ID or digital banking password

-Ask a member for a one-time passcode

-Ask a member to send money via Zelle to make their account current or “in good standing.”

-Call a member to verify a Zelle transaction

For additional tips to help protect your personal and financial information from scammers, visit ascend.org/banking-features/fraud-prevention.

Lucky Knott

Lucky Knott

One of Southern Tennessee's most experienced and recognized news broadcasters and play-by-play sportscasters. News and Sports Director for Rooster 101.5 FM, 93.9 The Duck and Whiskey Country 105.1, and 95.9. He is currently the play-by-play voice of the Coffee County Red Raiders (31 years) on The Rooster 101.5 and can be heard M-F broadcasting our local news. Lucky has done play-by-play for 3,932 (and counting) sports events on Radio & TV. He also served four years as the Public Information Officer for the Coffee Co. Sheriff's Dept. and taught Radio/TV for six years at Grundy County High School.

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